Self Service -Atlantic Voice & Data Solutions - avaya, avaya phone system, ip office, contact

AVDS's Catalog: Avaya: Contact Center Software: Self Service

Categories

Callback Assist

Callback Assist provides callers with service options when agents are not immediately available to take their calls.

Media Processing Server

Media Processing Server 500 and MPS 1000 are full featured, competitively priced self-service solutions that offer support for advanced speech

Products

Avaya Aura Experience Portal (AVAYA)

Avaya Aura Experience Portal is an open software platform for coordination of all automated voice and multimedia services and applications.

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Avaya Aura Orchestration Designer (AVAYA)

Avaya Aura Orchestration Designer is a unified service creation environment for faster, lower cost design of phone, web, and social media applications and agent workflows.

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Dialog Designer (AVAYA)

Dialog Designer is a Java integrated development environment, based on the Eclipse open-source framework. It allows businesses to quickly and easily create speech, touch-tone, voice, and video self-service applications.

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Interactive Response (AVAYA)

Interactive Response allows businesses to automate telephone transactions, delivering enhanced service at lower costs. It can answer incoming calls, ask questions, and provide information using both synthesized and pre-recorded speech.

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Voice Portal (AVAYA)

Voice Portal is an open standards based platform for automating voice and video customer care.

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