Network Routing
(AVAYA)
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Provides a network pre-route solution for customers who desire call-by-call routing from US service provider networks to their distributed call centers to optimize their ability to enhance customer satisfaction, improve agent productivity, and reduce operational costs.
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Customer Service Editions
(AVAYA)
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This full-service enterprise contact center solution delivers proven software and components for intelligent routing, contact management, and self-service applications.
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