The Avaya eCAS, a totally web-based call accounting package, enables enterprises to manage, control and allocate telecom expenses, detect telecom fraud and abuse, optimize overall network performance by monitoring call volume, and improve productivity of personnel.

This version of the software is available for new system sales as well as for an upgrade to existing eCAS customers. eCAS customers on maintenance running versions 2.4 and higher can seamlessly migrate to eCAS 3.0. This new release contains a number of feature enhancements that were designed to improve security and optimize product performance, while still delivering on the tracking and cost allocation capabilities that make businesses operate more effectively.

Business Benefits

• True Browser- based Architecture.
• EZ-Burst Reports.
• Eliminates the need for multiple report clients and makes the application common to desktop users.

Features at a Glance

• True Browser- based Architecture
• email Reports
• EZ-Burst Report
• Drill-down Feature in Reports
• Report Customization